Privacy Policy

Last Updated: November 22, 2025

At SLMP Cleaning Services ("we," "us," or "our"), we recognize that privacy is significant. This Privacy Policy describes how we collect, use, and share information when you visit our website (www.slmcleaningservices.com), request a Free Quote, or use our residential and commercial cleaning services.

By using our website or scheduling a service, you agree to the terms outlined in this policy.

1. Information We Collect

To provide our "Shine Like Magic" standard of service, we collect necessary information to schedule cleanings and communicate with you effectively.

A. Personal Information

We collect information you voluntarily provide when you fill out forms on our website, such as when you visit our Contact Us page or book a service. This includes:

• Identity Data: First name, last name.
• Contact Data: Email address, phone number, and service address (for cleaning appointments in NY or GA).
• Billing Data: Credit card details and billing address. Note: We do not store full credit card numbers on our servers; payments are processed via secure third-party payment gateways.

B. Non-Personal Information

When you browse our website, we automatically collect certain data to improve user experience, including:

• IP address and browser type.
• Device information (mobile vs. desktop).
• Pages visited (e.g., viewing our Gallery or Services pages).

2. How We Use Your Information

We use your data to operate our business and deliver the services you requested. Specifically, we use your information to:

• Provide Services: Schedule and perform residential, commercial, or move-in/move-out cleaning at your location.
• Process Payments: Securely process transactions for your selected Core Services and Cleaning Packages.
• Communication: Send appointment confirmations, reminders, and invoices via email or text (SMS).
• Customer Support: Respond to your inquiries regarding our Service Areas or specific cleaning requests.
• Marketing: Occasionally send special offers, cleaning tips, or newsletters. You may opt-out of these communications at any time.

3. SMS and Text Messaging

If you provide your mobile phone number and opt-in to receive messages, we may send you text messages regarding your service appointments, updates, or promotional offers.

• Consent: By providing your number, you consent to receive messages from SLMP Cleaning Services.
• Opt-Out: You can reply "STOP" to any message to unsubscribe from SMS communications.
• Rates: Standard messaging and data rates may apply.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your data only in the following necessary circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email marketing platforms), so long as those parties agree to keep this information confidential.
• Legal Compliance: When required to comply with the law, enforce our site policies, or protect our rights or safety.

5. Cookies and Tracking Technologies

Our website uses "cookies" to enhance your experience. A cookie is a small text file placed on your hard drive to identify you and remember your preferences.

• We use cookies to analyze website traffic and improve our Blog & Insights content.
• You can choose to disable cookies through your browser settings, though this may affect the functionality of certain site features.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your personal data.

7. Your Rights and Choices

Depending on your location (including residents of New York and Georgia), you may have specific rights regarding your data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You may ask us to correct inaccurate or incomplete data.
• Deletion: You may request that we delete your personal information from our records, subject to certain legal exceptions (e.g., keeping tax records).

To exercise these rights, please contact us via our Contact Page.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., social media profiles). These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

9. Changes to Our Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions regarding this Privacy Policy or our practices, please contact us:

SLMP Cleaning Services

• Email: info@slmpcleaningservices.com
• Phone: 631-229-3947 - NY / 347-320-5003 - GA
• Mailing Address:
  
  • 147-40 Archer Avenue, Jamaica, NY 114
  • 94 Fieldgreen Drive, Jonesboro GA 30248

Ready to schedule your service? Visit our Free Quote page to get started.