Last Updated: November 22, 2025

At SLMP Cleaning Services (“we,” “us,” or “our”), we understand that your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit www.slmpcleaningservices.com, request a Free Quote, or use our residential or commercial cleaning services.

By using our website or scheduling a service, you agree to the terms outlined below.

1. Information We Collect

To deliver our “Shine Like Magic” standard of service, we collect only the information necessary to schedule cleanings and communicate effectively.

A. Personal Information

We collect information you voluntarily provide when filling out forms on our website (such as our Contact page or booking form). This may include:

Identity Data: First and last name
Contact Data: Email address, phone number, and service address
Billing Data: Credit card details and billing address

Note: We do not store full credit card numbers on our servers. Payments are processed securely through trusted third-party payment gateways.

B. Non-Personal Information

When browsing our website, certain information may be collected automatically to improve your experience, including:

  • IP address and browser type
  • Device type (mobile or desktop)
  • Pages visited (such as Services, Gallery, or Blog pages)

2. How We Use Your Information

We use your information to operate our business and provide the services you request. Specifically, we use your data to:

Provide Services: Schedule and perform residential, commercial, or move-in/move-out cleaning.
Process Payments: Securely process transactions for selected services and packages.
Communication: Send confirmations, reminders, updates, and invoices via email or SMS.
Customer Support: Respond to questions or special cleaning requests.
Marketing: Occasionally send special offers, tips, or newsletters. You may opt out at any time.

3. SMS and Text Messaging

If you provide your mobile number and opt in, we may send text messages regarding appointments, updates, or promotional offers.

Consent: By providing your number, you agree to receive messages from SLMP Cleaning Services.
Opt-Out: Reply “STOP” to any message to unsubscribe.
Rates: Standard messaging and data rates may apply.

4. Sharing Your Information

We do not sell, trade, or rent your personal information.

We may share your information only when necessary:

Service Providers: With trusted third-party vendors (such as payment processors or email platforms) who agree to keep your data confidential.
Legal Compliance: When required by law or necessary to protect our rights, property, or safety.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Analyze website traffic
  • Improve site performance and content
  • Remember your preferences

You may disable cookies in your browser settings, though some features of the site may not function properly.

6. Data Security

We implement appropriate security measures to safeguard your information. Our website uses Secure Socket Layer (SSL) encryption to protect sensitive data during transmission. While no online system is completely secure, we use commercially reasonable measures to protect your personal data.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal information, subject to legal obligations (such as record-keeping requirements).

To exercise these rights, please contact us through our Contact page.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms. These sites have their own privacy policies, and we are not responsible for their content or practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

SLMP Cleaning Services
Email: info@slmpcleaningservices.com
Phone: 631-229-3947 / 347-320-5003

Ready to schedule your service? Visit our Free Quote page to get started.

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